COOKIE POLICY
Last Updated: February 25, 2025
In this Cookie Policy, Billber Tailored S.L. (hereinafter, “Billber”), with registered office at Calle Anselmo Cifuentes, 8, 33205, Gijón, Asturias, and contact telephone number +34 634 94 59 19, describes what cookies are, how they are used on our website www.agenciabillber.es, and how the user can manage or reject them, in accordance with applicable European Union regulations.
1. What are cookies?
Cookies are small text files that websites install on the user's device (computer, smartphone, tablet, etc.) during browsing. They are essential to facilitate navigation, provide better service to the user, and allow certain functionalities of the site to be executed correctly. Some cookies are deleted when you close the browser (session cookies) and others remain on your device and can be read on your next visit (persistent cookies).
2. Why do we use cookies?
Billber uses cookies and similar technologies for the following purposes:
Technical or necessary cookies
They are based on our legitimate interest since they are essential to allow our website to function properly, facilitating basic tasks such as navigation between pages, access to secure areas, user authentication, or use of forms.
Without these cookies, the website could not function properly.
Analytics or statistical cookies
They are installed with the consent of the user and allow us to understand how visitors interact with our website, collect anonymous statistical information (e.g., number of visitors, time spent, most visited sections, etc.) and thus improve the user experience.
We mainly use Google Analytics, AgencyAnalytics, and GoHighLevel to perform this type of analysis.
Preferences or functionality cookies
They are also based on the user's consent (although sometimes they can be defended by legitimate interest if their only function is purely technical).
They allow remembering information so that the user can access the service with certain characteristics that can differentiate their experience from other users (e.g., remembering the selected language, keeping the session open, etc.).
Marketing or advertising cookies
They are installed with the user's consent and their purpose is to display relevant and personalized advertising content based on their browsing habits or previous interactions with our website.
We implement the Facebook/Meta pixel, Google Ads and LinkedIn Ads to measure the effectiveness of our campaigns and offer targeted advertising.
Other cookies
We may use social media cookies (e.g., when the user interacts with a plugin or widget from X (formerly Twitter) or LinkedIn) or chat/live support tools (like GoHighLevel) that allow us to better assist the user or share content on social networks.
3. What third-party tools do we use?
Analytics services:
Google Analytics (Google LLC)
AgencyAnalytics (AgencyAnalytics Inc.)
GoHighLevel (HighLevel LLC)
Advertising services:
Google Ads (Google LLC)
Meta Ads (Meta Platforms, Inc.)
LinkedIn Ads (LinkedIn Corporation)
CRM or marketing automation:
GoHighLevel (HighLevel LLC)
Other platforms or widgets:
YouTube (for embedding video playback)
Notion (may link to embedded content)
Social media plugins from X (Twitter), LinkedIn, etc.
Note that these providers may install their own cookies and collect browsing data for their own purposes. Billber does not control third-party cookies and therefore we recommend reviewing their privacy and cookie policies to understand how they collect and process such information.
4. What information do we collect through cookies?
Usage and browsing data: Visited pages, clicks, completed forms, time spent, etc.
Device and browser data: IP address (anonymized or not), type of browser, approximate location, operating system, screen resolution, etc.
Encrypted identifiers: May be related to information provided by the user if they contact the company (e.g., email via GoHighLevel) or log in.
In general, cookies do not usually collect information that directly identifies a user personally; however, in some cases, we may link certain usage data to the user's account when they have identified or registered themselves.
5. Is data transferred outside the European Economic Area?
Some of our providers (e.g., Google, Meta, LinkedIn) may have servers or infrastructure outside the EEA, specifically in the United States. In these cases, Billber has adopted the Standard Contractual Clauses (SCC) approved by the European Commission or other legal mechanisms that ensure an adequate level of protection for personal data.
6. How long are cookies retained?
Each cookie has an expiration period set by the provider or according to its intended purpose. For example:
Session cookies: are deleted when the browser is closed.
Analytics cookies: can last from 1 day to 2 years (e.g., Google Analytics).
Preferences cookies: generally between 1 and 12 months.
Advertising cookies: can last between 1 and 2 years, depending on the platform (Google Ads, Meta, LinkedIn, etc.).
To obtain specific details about the duration of each cookie, you can access our cookie settings panel or check the cookie policy of the providers.
7. How can you manage cookies?
Cookie banner (first access):
When you first access our website, a banner will appear allowing you to accept, configure, or reject non-essential cookies (analytics, preferences, marketing).
Cookie settings panel:
At any time you can enable or disable the cookie categories through the link available in the footer or in the cookie settings of our site.
Browser settings:
Most browsers allow you, in their settings or preferences, to reject cookies or delete them. Check your browser's “Help” section to learn how to do this.
Withdrawal of consent:
If you accepted cookies initially and later wish to withdraw consent, simply change the settings in the cookie management panel or adjust your browser's settings.
Remember that blocking or deleting certain necessary cookies may affect the functionality of the website and your user experience.
8. Updates to the cookie policy
Billber reviews this Cookie Policy at least annually or whenever we make significant changes to the cookies we use, in our services, or in applicable regulations. The date of the last update is indicated at the beginning of this document. We recommend reviewing it periodically to stay informed about how and why we use cookies.
9. User rights and contact
According to data protection regulations (GDPR/General Data Protection Regulation), you have the right to:
Access: know what personal data of yours is processed.
Rectification: request the correction of inaccurate data.
Deletion: request the deletion of your data when it is no longer necessary.
Objection: object to the processing of your personal data in certain circumstances.
Restriction of processing: temporarily limit the use of your data in certain cases.
Portability: receive your data in a structured and commonly used format.
To exercise these rights or make any inquiries related to your privacy, you can send an email to our team at hola@agenciabillber.es.
10. Security and confidentiality
At Billber, we implement technical and organizational security measures to protect all information collected through cookies and other tracking mechanisms. Only authorized personnel and our contracted service providers have access to this data, for legitimate tasks linked to the described purposes.
11. Relationship to other policies
This Cookie Policy complements our Privacy Policy where you will find more details about the processing of your personal data, as well as additional information about how to exercise your rights and the legal obligations of Billber.
If you need more information about the use of cookies on our website, do not hesitate to contact us at:
Billber (Billber Tailored S.L.)
Email: hola@agenciabillber.es
Phone: +34 634 94 59 19
This Cookie Policy has been drafted in accordance with European regulations (GDPR and the ePrivacy Directive) and applicable Spanish legislation. Remember to review it frequently to stay informed about potential changes or updates.
